26. The Science of How to Say Sorry: Reflecting on Apologies

Welcome to Episode 26 Reflecting on Apologies, where Dr Marcus and Charlie explore why apologies matter, what makes them effective, and why they’re often harder to give than we think.
Together, we dive into the psychological science of apologies, from regret and responsibility to repair and reconciliation. From personal insecurities to gender differences in saying sorry, this episode unpacks why apologising makes us feel vulnerable, and how genuine apologies can rebuild trust, repair relationships, and bring peace.
We explore:
• Why apologies are a process of affect, affirmation, and action 🧠
• The six key elements of an effective apology (Lewicki et al., 2016) 🌱
• Why apologies are harder with those closest to us ❤️
• The role of vulnerability in making apologies meaningful ✨
🛠 Practical Advice for Listeners
Be Specific & Honest
Acknowledge the Impact
Offer Repair
Don’t Rush Forgiveness
Practice Self-Apology
Distinguish Genuine vs. Performative Apologies
📍 Pillars explored: Introspection & Inspiration and Community & Connection
📚 References cited in this episode:
Slocum, D., Allan, A., & Allan, M. M. (2011). An emerging theory of apology. Australian Journal of Psychology, 63(2), 83–92. https://doi.org/10.1111/j.1742-9536.2...
Lewicki, R. J., Polin, B., & Lount Jr, R. B. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177–196. https://doi.org/10.1111/ncmr.12073
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